Digital Healthcare Interaction – Automating Hospital Patient Experiences In Abu Dhabi and Saudi Arabia

Automating Hospital Patient Experiences In Abu Dhabi and Saudi Arabia

The healthcare industry has undergone a dramatic change due to mainly technological advancements. These developments have made patient care more straightforward, shifting the focus to a paradigm centered on the patient. Additionally, digital healthcare services can save money that can be allocated to other health priorities. The Saudi Kingdom has already begun digitizing its healthcare system to enhance patient satisfaction, the quality of treatment provided, and operational effectiveness.

Abu Dhabi is also modernizing its healthcare system by introducing self-service kiosks for patient check-in. SEHA has implemented self-service kiosks and a patient management system in conjunction with SEDCO and Emitac in forty hospital departments. In the times of COVID-19, the Abu Dhabi-based healthcare company fully digitized 70% of its services after integrating WhatsApp.

A Streamlined Registration Process Shortens A Patient’s Registration Time

SEHA has automated the entire healthcare process for patients. The system cuts the time needed for patients to register and check in from ten to twenty minutes to less than one minute. Patient enrollment, payment conditions, and insurance approvals can all be verified through this well-integrated solution. Patients can check, cancel and reschedule their already booked appointments. When a patient’s session is over, they will have the opportunity to update their personal information and make future appointments.

The Growing Usage Of Digital Healthcare Services In KSA

Digital healthcare has the potential to unleash up to $27 billion by 2030 in KSA through improving healthcare performance, quality, and efficiency. Numerous measures in this regard have already been taken. Electronic health records, often known as EHRs, and clinical workflow management systems were the primary areas of concentration for early e-health initiatives. These initiatives were aimed at digitizing existing providers and national services. At the moment, Saudi Arabia is putting a lot of emphasis on things like e-triaging, self-service alternatives, online appointments, remote patient monitoring of chronic conditions, and automated workflows.

Medical Wearables Are On The Rise

The increasing digitization of healthcare and widespread use of cutting-edge technology has led to the explosive expansion of the UAE’s market for wearable medical devices. The Healthcare industry is taking preventative measures by funding wearable technological devices that enable real-time observation of high-risk patients, allowing them better assess the possibility of a catastrophic health event. A new study predicts that the industry of wearable medical devices would be worth more than $27 million.

The Future Of Healthcare With Blockchain Technology

Blockchain technology’s fundamental characteristics are decentralized operations, auditability, transparency, and continuity. The blockchain provides a distributed health data sharing solution that is secure and aids in authenticating data. Because it offers instantaneous access to health records, blockchain also reduces the time and money spent on data verification. Discrepancies and fraudulent activity in data from clinical trials can be prevented through blockchain technology since it creates irreversible records.

Last Updated on January 29, 2024 by News Editor

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